Made-up data from a demonstration. Not a client result.
What happens when a run stops
Care watches in business hours, replies the next business day and repairs anything that breaks.
-
01
A run stops
Tuesday
- Run
- run-7f3a
- Outcome
- Stopped
- Sent on
- Nothing partial
- Reason code
- source column missing
-
02
We reply
Wednesday, the next business day
- From
- Attollo Labs
- Says
- It stopped cleanly. We are repairing it.
- You need to
- Nothing
-
03
The repair note
When it is fixed
- What broke
- A column in your sheet was renamed
- What we changed
- The workflow reads the new name
- Next run
- OK
- Monthly report
- Listed with its date
In plain words
You hear from us without calling anyone. Every stop and every change goes in the monthly report with its date.